Compliance Policy

1. Regulatory Status

Shaymavenue operates as a technology platform providing business payment solutions and digital financial service integrations for verified business partners.

Shaymavenue confirms that:

• Our platform provides technology solutions to support digital financial services.
• We do not issue, operate, or manage any RBI-regulated Prepaid Payment Instrument (PPI).
• We provide a Closed User Group (CUG) internal ledger facility exclusively for verified business partners.
• Our services are available only to registered and verified merchants and business partners.
• All regulated financial transactions are processed through authorized banking institutions and licensed financial partners.

---

2. Service Classification

Shaymavenue provides Business-to-Business (B2B) technology solutions supporting various financial services, including:

• AEPS (Aadhaar Enabled Payment System)
• BBPS (Bharat Bill Payment System)
• Domestic Money Transfer (DMT)
• Recharge & Utility Payment Services
• Payout Services
• Internal Business Settlement Services

Actual banking transactions, settlement, authorization, and payment processing are performed through authorized banks, NPCI, and regulated financial institutions.

---

3. Fund Flow Transparency

To maintain transparency and regulatory compliance, Shaymavenue follows strict fund flow controls.

• Wallet funding is permitted only from the merchant's own registered bank account or UPI ID.
• Third-party deposits are not permitted.
• Automated monitoring systems detect unusual or suspicious wallet funding activity.
• Transaction records are securely maintained in accordance with applicable regulatory requirements.

---

4. AML & Fraud Monitoring

Shaymavenue maintains Anti-Money Laundering (AML) controls and fraud prevention mechanisms in accordance with applicable laws and regulatory guidelines.

Our compliance framework follows applicable provisions under:

• Prevention of Money Laundering Act (PMLA)
• UIDAI Aadhaar Regulations (where applicable)
• NPCI operational guidelines
• Applicable RBI directions
• Banking partner compliance requirements

Our platform maintains:

• Real-time transaction monitoring
• Risk scoring mechanisms
• Audit logs
• Suspicious transaction monitoring and reporting procedures

---

5. Data Protection & Security

Shaymavenue is committed to protecting merchant and customer information through industry-standard security practices.

Our security framework follows applicable requirements under:

• Information Technology Act, 2000
• Applicable Aadhaar data protection requirements
• NPCI data security guidelines
• Industry-standard encryption and secure communication protocols

We continuously monitor our infrastructure to maintain the confidentiality, integrity, and availability of information.

---

6. Merchant Responsibilities & Liability

Merchants and business partners remain responsible for:

• The lawful source of funds.
• Proper use of payment QR codes.
• Transactions initiated through their account.
• Compliance with applicable laws and regulations.
• Preventing fraudulent or unauthorized activities.

Shaymavenue shall not be liable for losses, penalties, or damages arising from merchant negligence, regulatory violations, fraudulent activities, incorrect information, or misuse of the platform.

---

7. Contact Information