Privacy Policy

At Shaymavenue, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide while using our website, applications, and payment services.

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1. Information We Collect

We may collect the following categories of information:

• Personal details such as your name, email address, mobile number, and business information.
• Payment and transaction information necessary to process payments securely.
• Account credentials including login details and profile preferences.
• Device information such as browser type, operating system, IP address, and device identifiers.
• Usage information regarding how you interact with our website and services.

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2. How We Use Your Information

• Provide and maintain our services.
• Process payments and settlements.
• Verify merchant identity and complete KYC.
• Improve platform performance.
• Prevent fraud and enhance security.
• Respond to customer support requests.
• Comply with legal and regulatory obligations.

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3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance security.

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4. Sharing of Information

We do not sell your personal information. Information may be shared only with trusted service providers, banking partners, payment processors, or government authorities where legally required.

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5. Data Security

We implement industry-standard security measures including encryption, secure servers, firewalls, access controls, and continuous monitoring to protect your information.

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6. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

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7. Your Rights

• Access your information.
• Request corrections.
• Request deletion where legally permitted.
• Withdraw marketing consent.
• Request a copy of your data.

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8. Third-Party Services

Our platform may contain links or integrations with third-party services. Their privacy practices are governed by their own privacy policies.

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9. Children's Privacy

Our services are intended only for users who are legally eligible to enter into contracts. We do not knowingly collect information from children.

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10. Updates to this Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon publication on this page.

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11. Contact Us